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I'm Kind of in the Secret Service

Well, not exactly, but am a mystery/secret shopper. My first assignment is this evening at a restaurant. I understand I will be offered 1-4 assignments per month - you can take 'em or leave 'em. You...

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Re: I'm Kind of in the Secret Service

It makes me wonder how many changes can be made in such a short time! My curiosity is luring me back - it certainly is not the food or service! Maybe this time the food will be cooked. Sally, I heard...

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Re: I'm Kind of in the Secret Service

batraveler, how do you keep track of everything? Do you secretly take notes during dinner?

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Re: I'm Kind of in the Secret Service

Both my husband and I tried to memorize everything we could but the report is lengthy so of course that is not possible. My husband used his blackberry - everyone seems to be using blackberries and...

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Re: I'm Kind of in the Secret Service

I'm looking forward to hearing about your next visit to that restaurant. I hope you have a better experience.

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Re: I'm Kind of in the Secret Service

Could be a job for Gordon Ramsey! Does anyone watch "Kitchen Nightmares"-either the original UK version on BBCA or the new US version on Fox?

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Re: I'm Kind of in the Secret Service

I watch both versions of the show. I am starting to have second thoughts about watching, though, because now I'm starting to have second thoughts about eating in restaurants.

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Re: I'm Kind of in the Secret Service

Laura-I agree! I can't believe the conditions of some of the kitchens shown....makes you wonder!

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Re: I'm Kind of in the Secret Service

Last evening when we went to the restaurant there was a sign saying it was closed!! Very, very interesting. That immediately made me look through the windows to see whether Gordon was in there (just...

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Re: I'm Kind of in the Secret Service

Quote:The restaurant owner was given my report and apparently made some big changes. Big changes, indeed!

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Re: I'm Kind of in the Secret Service

In Victoria, you can go to the Food Safe site and see what the conditions have been rated by inspectors. Sometimes it's good to know before you book.So, BaT, you're closing restaurants, now. Cheeky,...

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Re: I'm Kind of in the Secret Service

I have just proven that Canadians CAN be tough (and cheeky)! Or maybe it is just the neighbourhood... I contacted the shop agency coordinator who is looking into it. This is a restaurant that is open...

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Re: I'm Kind of in the Secret Service

Well, we did our second mystery shop for lunch today. We thought we would try a different time of the day.While the exterior and interior of the restaurant remains filthy (i.e. ground up food on the...

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Re: I'm Kind of in the Secret Service

They should be calling you by name, if you've gone back three times.

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Re: I'm Kind of in the Secret Service

Plus, you may be the only repeat customers.

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Re: I'm Kind of in the Secret Service

Quote:Plus, you may be the only repeat customers. Have they figured out who you are yet ??

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Re: I'm Kind of in the Secret Service

We have only been there twice - going our third time Saturday. We did go last weekend but it was closed. Going in yesterday they would not have known who we were (different staff from last time) but...

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Re: I'm Kind of in the Secret Service

The continuation of dirty food on ground into the carpet still amazes me. It may have to do with the worker shortage in your other post!

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Re: I'm Kind of in the Secret Service

I think it was the same food/dirt as last time!! This is actually the place we went to last evening who turned us away because they were too busy and short staffed. It amazes me that people actually...

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Re: I'm Kind of in the Secret Service

No, that would have been Vancouver...

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